Service Department

Here at Cafeology we understand the importance of your equipment and the role it plays in your business. That's why we offer a comprehensive service package to cover the whole of the UK. This can be arranged as an annual maintenance contract or on a Pay As You Go basis should a breakdown arise or a service is required.

Our Technical Department is run by John Bowman. John carries over 30 years of hands-on experience across a broad range of coffee dispense equipment, mainly Espresso, Bean-to-cup and filter coffee.

Training in the UK and at the factories of major Italian Espresso equipment manufacturers, John has gained in-depth knowledge  on a range of equipment. Experience of coffee service in all these sectors and more made John very much aware of the customers individual requirements together with the common factor that all customers have; the need for quality equipment, suited to the task, that is correctly calibrated, well maintained and supported by a good service network.

It is our aim to minimise coffee downtime with a range of options to suit every customer.
Help is available to all. It is not necessary to have purchased your equipment or coffee from us to benefit from our service expertise.

We can service the majority of makes and models of coffee equipment. Where it is not possible for us to service a machine due to a manufacturer protecting their supply of spare parts and technical knowledge, we will make you aware of this from the outset.

To find out more about how we can help keep your business running smoothly please contact us on 0114 255 8007.

Service Department

Let's Talk

If you'd like to know more about any of our product ranges or services, our commercial team would be happy to help!

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